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Nonk Privacy Policy — full details on how your data is protected

How your personal data is collected, used, and protected — nonk keeps nothing hidden. This page explains it all, clearly and in full.

Last Updated: January 2026
Table of contents

Summary: nonk never sells your data, never shares it with third parties for advertising purposes, and never retains it beyond what is necessary. More details below.

1
Introduction and scope

Nonk.app ("nonk", "we") treats your privacy as a fundamental right. This Privacy Policy explains how your information is handled when you use nonk's website and services.

When you register, log in, or use any service on nonk, certain information is collected — either automatically or directly from you. This policy is written to provide full transparency about that process.

By using nonk, you consent to the processing of your information as described in this Privacy Policy. If you disagree with any part of it, please contact us or discontinue use of the service.

2
What Information We Collect

Nonk collects two types of information — what you provide directly, and what is collected automatically.

Data type Example When it is collected
Identity information Full name, date of birth, NID number During registration and KYC verification
Contact Information Mobile number, email address When creating an account
Financial Information BKash/Nagad number, transaction history On deposits and withdrawals
Device information IP address, browser, operating system Automatically while using the site
Activity Details Betting history, login timestamps While using the platform
Communication logs Support chat content When you contact support

nonk never stores your full bank account number or card number. Payment details are processed exclusively through the payment gateway at the time of each transaction.

3
How your information is used

The information we collect is used for the following purposes:

  • Account Management: Keeping your account active, verifying logins, and managing your wallet.
  • Identity Verification: Age and identity verification through the KYC process — also required to prevent fraud.
  • Transaction Processing: Processing deposits and withdrawals securely.
  • Security Monitoring: Detecting unauthorized access, suspicious activity, and fraud.
  • Customer support: To resolve your complaints or queries.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service improvement: Analytics to improve your experience on the platform.

nonk never shares your personal information with external advertisers for ad targeting. Analytics data is always kept fully anonymised.

4
Is Your Data Shared with Third Parties

The short answer: no, nonk does not sell your personal data. However, information may be shared in specific circumstances necessary to operate the service:

  • Payment providers: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
  • Technology Partners: Hosting and cloud service providers — bound by strict confidentiality agreements.
  • Legal Authorities: Under a valid court order or lawful request from a law enforcement authority.
  • AML Verification Services: Verification required for anti-money laundering compliance.

Information shared with third parties is kept to the minimum necessary and is not used beyond its stated purpose. nonk includes confidentiality clauses in all third-party agreements.

5
Cookies & Tracking Technologies

The nonk website uses cookies — small text files stored in your browser that help improve site functionality.

Types of cookies nonk uses:

  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics cookies: To understand which parts of the site are most used — without identifying individual users.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent nonk from functioning properly.

6
Technical Data Security Measures

Nonk uses industry-standard technology to keep your data secure:

  • SSL/TLS Encryption: All data between your browser and nonk's servers is encrypted — no third party can intercept or read it.
  • Two-factor authentication (2FA): Additional OTP verification for login and large withdrawals.
  • Firewall & Intrusion Detection: Preventing unauthorized access to servers.
  • Regular security audits: Third-party specialists regularly conduct vulnerability assessments.
  • Data Minimisation Policy: No data is retained beyond what is necessary.

Keep in mind, though — no system is completely impenetrable. Use a strong password, never share your OTP with anyone, and avoid clicking on unfamiliar links.

7
How Long We Retain Your Data

Nonk does not retain data beyond what is necessary. The general rule is:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: typically retained for 5–7 years as required by law.
  • KYC documents: stored securely after verification, and made available to regulatory authorities upon request as required.
  • Support logs: deleted 3 years after the issue is resolved.
  • Upon account closure: data beyond legal retention requirements is deleted after a set period.
8
Your data rights

As a nonk user, you have the following rights:

  • Right of Access: You can find out what information nonk holds about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to erasure: You may request deletion of any data held beyond legal obligations.
  • Right to Restrict Processing: You may object to your data being used for specific purposes.
  • Right to Data Portability: You can obtain a copy of your data in a portable, easy-to-read format.

To exercise these rights support@nonk.appemail us at or Help Center Contact us.

9
Protection of minors' data

Nonk does not knowingly collect information from anyone under the age of 18. Age is verified at the time of registration.

If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed.

If you know of a minor using nonk, please let us know.

10
About policy changes

This privacy policy may be updated from time to time — due to changes in law, new features, or expanded services. When updates are made:

  • The update date at the top of this page will reflect any changes.
  • You will be notified of any important changes via your registered email or a site notice.
  • Continuing to use nonk after an update constitutes acceptance of the revised policy.

To view a previous version Help Center Submit a request.

11
Privacy contact

For any privacy-related questions, complaints, or requests to exercise your rights:

We typically respond to privacy-related requests within 72 hours.

Your data rights at a glance

Nonk respects these rights and is committed to helping you exercise them

Right to access
Upon request, nonk will tell you what personal data it holds about you, why it is held, and how it is being used.
Right to Rectification
If your name or phone number is incorrect, you can have it corrected through Support.
Right to erasure
You may request deletion of any data held beyond legal obligations.
Right to Restrict Processing
You can opt out of marketing communications or object to specific uses of your data.
Right to portability
You can request a copy of your data in JSON or CSV format.
Right to Object
You have the right to object to profiling or specific automated decision-making processes.

How nonk protects your data

Security Through Technology and Policy

256-bit SSL Encryption
All data between your browser and nonk's servers is protected with military-grade encryption. No one can intercept it in transit.
Two-Factor Authentication
OTP verification is required for login and withdrawals. Even if someone knows your password, they cannot access your account without your phone.
Encrypted Database
Data stored on our servers is also encrypted, meaning no one can read it even with direct server access.
Sale of Data Prohibited
Nonk's business model is never built on your data. Selling user information to third parties is strictly prohibited under our policy.
Regular Security Audits
Every 6 months, independent security experts audit nonk's systems. Any vulnerabilities found are addressed promptly.
Restricted Staff Access
Only employees who need access to your data as part of their role can view it. Every access is logged.

Security FAQs

Common questions about privacy and account security

Honestly — it wouldn't be truthful to call any system 100% secure. But here's what nonk does.

For your data: all connections to the site are SSL encrypted, and server databases are encrypted as well. Your password is never stored in plain text — it is hashed, meaning even nonk staff cannot see it. Personal data is never sold to third parties.

For your finances: OTP verification is required for all withdrawals, meaning no one can move your money without access to your phone. That said, you also have a role to play — keep your password strong, never share your OTP, and if you notice anything suspicious, Support let us know.

Setting up two-factor authentication (2FA) on nonk is straightforward. After logging in, go to "My Account" or "Security Settings" and look for the "Two-Step Verification" or "2FA" option.

There are two methods available — SMS OTP and an Authenticator app (such as Google Authenticator or Authy). With SMS, a code is sent to your registered number each time you log in. With an Authenticator app, you scan a QR code to set it up — this is the more secure option as it works without an internet connection.

Once 2FA is enabled, a code will be required every time you log in from a new device. If you lose your device or change your phone, Support Let us know — we'll guide you through the recovery process.
Safe & Trusted

Your data is safe — play with peace of mind

Now that you know nonk's privacy policy, register with confidence and enjoy the best betting experience in Bangladesh.

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✔ SSL Encrypted ✔ Sale of Data Prohibited ✔ 2FA Protection ✔ 24/7 Support
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